We are delighted to announce the launch of our Behaviour And Training Specialists.
Or ‘BaTS’ for short!

With a combined experience of over 70 years, our ‘BaTS’ are all set to offer support and guidance with any of your canine or feline queries.

Our specialists; Wendy Kruger, Sue Ketland and Juliette Jones, want to share their passion and expertise in order to try to keep pets in their homes with their loving families.

We have created this service so that pet owners have someone to turn to, either when problems arise or if you just want to know more about how to keep your dog or cat mentally stimulated and, therefore, emotionally satisfied.


The Ketland Gang x 107  3
Our specialists, Wendy and Sue, will be offering affordable services that will include:

  • Telephone support for owners
  • Behaviour consultations
  • Pre-puppy consultations
  • Puppy socialisation and training classes
  • Adult beginner classes
  • One-to-one training
  • Recall workshops
  • Management of dog to dog reactivity issues
  • Basic agility
  • Seek-and-find workshops
  • Evening talks on a whole host of canine related topics

All of these activities will be available at affordable prices. Our priority is to enhance your relationship with your dog!


Juliette Jones
Our cat specialist, Juliette, will be offering affordable services that will include:

  • Telephone support for owners
  • Behavioural consultations
  • Cat communication workshops
  • Training your cat workshops
  • Cat and dog introduction workshops
  • ‘Does your cat have behavioural issues?’ workshops
  • Caring for your senior cat workshops
  • How to keep your cats happy
  • Evening talks on a whole host of feline related topics

Contact Our BaTS Team

To speak to one of our Specialists call 0300 303 9333* or email

Your email will be passed to the relevant person and they will respond to you as quickly as possible.

Please note however, that emails are monitored from Monday to Friday (excluding bank and public holidays). 

To find out about our planned BaTS workshops visit our Events Page or call us.

If you run a dog training club or have facilities to hold talks or workshops in your area please contact us.  We would love to share our knowledge in order to benefit both pets and their owners.

*A small fee applies for dog training classes. There is no charge for advice, although donations will be greatly received. Please call for details.