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Frequently Asked Questions

Below is a list of frequently asked questions. If there is something specific you would like to know that is not covered here, please email volunteer.enquiries@woodgreen.org.uk or call us on 0300 303 9333.

Who can volunteer at Wood Green?

We value diversity within our volunteer team and welcome applications from every section of our communities.

How old do you have to be?

At present volunteers need to be over the age of 16 years.

How do I apply?

Due to a large number of people interested in volunteering at Wood Green our recruitment process has changed, as a result we are unable to accept speculative application forms or CV’s. All available roles will be advertised on the Wood Green website, to apply please follow the sign up process below and all applicants successful or not will be contacted within two weeks of the closing date.

  • Click here for available vacancies
  • You will be taken to a separate page listing all available vacancies, feel free to browse these until you find one you are interested in.
  • Once you have found one, simply click Sign Up on the right hand side
  • You will be asked to register your details on the site and given the opportunity to complete an online Application Form
  • Your form is submitted to us for consideration

All required fields in the online application form must be completed in order for your interest to be put forward for shortlisting by the relevant department. Paper application forms are available to those who for a specific reason are unable to access the online process by contacting 0300 303 9333 extension 1210.

What time commitment do you require?

Due to the nature of our work we are looking for reliable and committed volunteers who are able to agree to the times asked for on the role descriptions. Due to the investment in training and support of our volunteers we ask you to commit, where possible, for a minimum of 6 months.

However, we are aware circumstances can change and that this may not be possible in certain circumstances. We are unable to offer short term volunteer roles working directly with the animals due to the induction and training required.

Do I need specific skills to volunteer?

All our roles require passion, reliability and dedication but depending upon the role you apply for you may also need specific skills and experience. Everything you need to know about the role and its requirements is available in the role descriptions which can be found with the current vacancy. All relevant training and support will be provided to ensure you are able to perform your role confidently, effectively and safely.

Volunteering & claiming benefits

You can still volunteer when claiming benefits but should inform your Job Centre of any volunteer work you are doing.

As long as you continue to meet the conditions of receiving the benefit there should be no restrictions of the amount or type of volunteering you carry out.

Non UK citizens 

All EU citizens are free to volunteer with Wood Green. If you are from outside of the EU and have a work or study visa you may volunteer as long as your volunteer activity is the same as that detailed on your visa. If you have a visitor visa, you are prohibited from volunteering.

It is possible to get a visa specifically to allow volunteering in the UK however restrictions do apply. Please contact the British Embassy for more information.

If you have refugee status or exceptional leave to remain, you and your family members are allowed to do any type of work including volunteering in the UK.

Asylum seekers are permitted to volunteer for charities and voluntary organisations, including whilst appeals against asylum refusal are being considered. You will generally receive a document stating that you cannot take up employment but this does not apply to volunteering.

Please see the Home Office website for more details.